[{"title": "Anmelden, registrieren und Zugang wiederherstellen", "url": "https://insidecrm.de/docs/handbuch/erste-schritte/anmelden-und-zugang", "path": "00-erste-schritte/anmelden-und-zugang.md", "id": "AUTH-ACCESS-001", "content_type": "task", "module": "Zugang", "platforms": ["Web", "Android", "iOS"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Konto aktivieren, sicher anmelden, Arbeitsbereich ausw\u00e4hlen und Zugangsprobleme l\u00f6sen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["AUTH-SIGN-IN", "AUTH-REGISTER-VERIFY", "AUTH-SELECT-TENANT", "AUTH-RECOVER-PASSWORD", "AUTH-TWO-FACTOR"]}, {"title": "Erste Schritte", "url": "https://insidecrm.de/docs/handbuch/erste-schritte", "path": "00-erste-schritte/index.md", "id": "category-erste-schritte", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Anmeldung, Orientierung und die ersten Schritte in Inside.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Dashboard und Arbeitsinbox", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/dashboard", "path": "01-arbeitsplatz/dashboard-und-arbeitsinbox.md", "id": "CORE-WORKSPACE-001", "content_type": "feature", "module": "Arbeitsplatz", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Den pers\u00f6nlichen Tages\u00fcberblick \u00f6ffnen und direkt in anstehende Arbeit wechseln.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-DASHBOARD-OVERVIEW"]}, {"title": "Arbeitsplatz und Navigation", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz", "path": "01-arbeitsplatz/index.md", "id": "category-arbeitsplatz", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Dashboard, Inbox, globale Suche und pers\u00f6nliche Einstellungen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Profil, Passwort und Benachrichtigungen", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/konto", "path": "01-arbeitsplatz/konto-und-benachrichtigungen.md", "id": "CORE-ACCOUNT-001", "content_type": "feature", "module": "Benutzerkonto", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Stammdaten, Zugangsschutz und Benachrichtigungskan\u00e4le einstellen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-ACCOUNT-PROFILE", "CORE-ACCOUNT-PASSWORD", "CORE-ACCOUNT-NOTIFICATIONS"]}, {"title": "Pers\u00f6nliche Kontakte", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/persoenliche-kontakte", "path": "01-arbeitsplatz/persoenliche-kontakte.md", "id": "CORE-CONTACTS-001", "content_type": "feature", "module": "Kontakte", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Kontakte suchen, pflegen und f\u00fcr Kommunikation verwenden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-CONTACTS-MANAGE"]}, {"title": "CRM", "url": "https://insidecrm.de/docs/handbuch/crm", "path": "02-crm/index.md", "id": "category-crm", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Leads, Kunden und Opportunities entlang des Vertriebsprozesses verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Kunden verwalten", "url": "https://insidecrm.de/docs/handbuch/crm/kunden", "path": "02-crm/kunden.md", "id": "CRM-CUSTOMER-001", "content_type": "feature", "module": "Kunden", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Kundendaten anlegen, filtern, bearbeiten und f\u00fcr Folgeprozesse verwenden.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-CUSTOMERS-MANAGE"]}, {"title": "Leads", "url": "https://insidecrm.de/docs/handbuch/crm/leads", "path": "02-crm/leads/index.md", "id": "CRM-LEAD-003", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Interessenten erfassen, qualifizieren, verkn\u00fcpfen und konvertieren.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-LIST"]}, {"title": "Lead anlegen", "url": "https://insidecrm.de/docs/handbuch/crm/leads/lead-anlegen", "path": "02-crm/leads/lead-anlegen.md", "id": "CRM-LEAD-001", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Einen neuen Interessenten als Lead im CRM erfassen.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-CREATE"]}, {"title": "Lead konvertieren", "url": "https://insidecrm.de/docs/handbuch/crm/leads/lead-konvertieren", "path": "02-crm/leads/lead-konvertieren.md", "id": "CRM-LEAD-004", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Einen qualifizierten Lead in die weitere Kundenbearbeitung \u00fcberf\u00fchren.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-CONVERT"]}, {"title": "Opportunities und Deals", "url": "https://insidecrm.de/docs/handbuch/crm/opportunities", "path": "02-crm/opportunities-und-deals.md", "id": "CRM-OPPORTUNITY-001", "content_type": "feature", "module": "Opportunities", "platforms": ["Web"], "roles": ["Vertrieb", "Vertriebsleitung"], "status": "reviewed", "summary": "Verkaufschancen erfassen, in der Pipeline steuern und Statusmodelle verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-OPPORTUNITIES-MANAGE", "CRM-OPPORTUNITIES-STATUSES"]}, {"title": "Anrufe und Nachbereitung", "url": "https://insidecrm.de/docs/handbuch/kommunikation/anrufe", "path": "03-kommunikation/anrufe.md", "id": "COM-CALLS-001", "content_type": "feature", "module": "Telefonie", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Ein- und ausgehende Anrufe bearbeiten, dokumentieren und Wiedervorlagen planen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-CALLS"]}, {"title": "E-Mail und Mailkonten", "url": "https://insidecrm.de/docs/handbuch/kommunikation/e-mail", "path": "03-kommunikation/e-mail-und-mailkonten.md", "id": "COM-MAIL-001", "content_type": "feature", "module": "E-Mail", "platforms": ["Web"], "roles": ["Benutzer", "Administratoren"], "status": "reviewed", "summary": "Postf\u00e4cher verbinden, Nachrichten verwalten und E-Mails aus Inside senden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-MAILBOX", "COMM-MAIL-ACCOUNTS", "COMM-MAIL-TEMPLATES", "COMM-MAIL-FREE-TEXTS"]}, {"title": "Kommunikation", "url": "https://insidecrm.de/docs/handbuch/kommunikation", "path": "03-kommunikation/index.md", "id": "category-kommunikation", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "E-Mail, Messenger, Kalender, Kontakte und Telefonie gemeinsam nutzen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Kalender und Termine", "url": "https://insidecrm.de/docs/handbuch/kommunikation/kalender", "path": "03-kommunikation/kalender-und-termine.md", "id": "COM-CALENDAR-001", "content_type": "feature", "module": "Kalender", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Termine und Aufgaben planen, Teilnehmer koordinieren und Kalenderdaten austauschen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-CALENDAR"]}, {"title": "Meetings starten und als Gast teilnehmen", "url": "https://insidecrm.de/docs/handbuch/kommunikation/meetings", "path": "03-kommunikation/meetings.md", "id": "COMM-MEETINGS-001", "content_type": "task", "module": "Kommunikation", "platforms": ["Web"], "roles": ["Alle Benutzer", "G\u00e4ste"], "status": "reviewed", "summary": "Internen Meetingraum \u00f6ffnen oder \u00fcber einen gesch\u00fctzten Gastlink beitreten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["COMM-MEETINGS"]}, {"title": "Messenger", "url": "https://insidecrm.de/docs/handbuch/kommunikation/chat", "path": "03-kommunikation/messenger.md", "id": "COM-CHAT-001", "content_type": "feature", "module": "Messenger", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Interne Unterhaltungen \u00f6ffnen, Nachrichten austauschen und Anh\u00e4nge teilen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-MESSENGER"]}, {"title": "Aufgaben planen und abschlie\u00dfen", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/aufgaben", "path": "04-aufgaben-und-tickets/aufgaben.md", "id": "WORK-TASKS-001", "content_type": "feature", "module": "Aufgaben", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Aufgaben erfassen, terminieren, sortieren und abschlie\u00dfen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TASKS"]}, {"title": "Aufgaben und Tickets", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets", "path": "04-aufgaben-und-tickets/index.md", "id": "category-aufgaben-und-tickets", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Pers\u00f6nliche Aufgaben und strukturierte Ticketprozesse organisieren.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Tickets bearbeiten und organisieren", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/tickets", "path": "04-aufgaben-und-tickets/tickets.md", "id": "WORK-TICKETS-001", "content_type": "feature", "module": "Tickets", "platforms": ["Web"], "roles": ["Bearbeiter", "Teamleitungen"], "status": "reviewed", "summary": "Tickets in Liste, Board und Projekten erstellen, zuweisen und nachverfolgen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TICKETS", "WORK-TICKET-PROJECTS"]}, {"title": "Ticketsystem konfigurieren", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/konfiguration", "path": "04-aufgaben-und-tickets/ticketsystem-konfigurieren.md", "id": "WORK-TICKETS-002", "content_type": "feature", "module": "Ticketadministration", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Status, Typen, Priorit\u00e4ten, Kategorien und Custom Fields f\u00fcr Tickets verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TICKET-SETTINGS", "WORK-TICKET-STATUSES", "WORK-TICKET-TYPES", "WORK-TICKET-PRIORITIES", "WORK-TICKET-FIELDS", "WORK-TICKET-CATEGORIES"]}, {"title": "Dateien freigeben und Gastfreigaben \u00f6ffnen", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente/dateien-teilen", "path": "05-dateien-und-dokumente/dateien-teilen.md", "id": "CONTENT-SHARING-001", "content_type": "task", "module": "Dateien", "platforms": ["Web"], "roles": ["Alle Benutzer", "G\u00e4ste"], "status": "reviewed", "summary": "Freigabelinks kontrolliert verwenden und bereitgestellte Dateien sicher \u00f6ffnen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["CONTENT-SHARED-FILE"]}, {"title": "Dateien und Ordner verwalten", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente/dateien", "path": "05-dateien-und-dokumente/dateien-verwalten.md", "id": "FILES-WORKSPACE-001", "content_type": "feature", "module": "Dateien", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Workspace-Dateien hochladen, suchen, versionieren, verschieben und wiederherstellen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CONTENT-FILES"]}, {"title": "Dateien und Dokumente", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente", "path": "05-dateien-und-dokumente/index.md", "id": "category-dateien-und-dokumente", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Dateien, Dokumente, Bilder und sensible Zugangsdaten verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Passwortsafe verwenden", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente/passwortsafe", "path": "05-dateien-und-dokumente/passwortsafe.md", "id": "FILES-VAULT-001", "content_type": "feature", "module": "Passwortsafe", "platforms": ["Web"], "roles": ["Benutzer", "Safe-Administratoren"], "status": "reviewed", "summary": "Private und gemeinsame Zugangsdaten clientseitig verschl\u00fcsselt verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CONTENT-PASSWORD-SAFE"]}, {"title": "Expos\u00e9-Freigaben f\u00fcr Interessenten", "url": "https://insidecrm.de/docs/handbuch/immobilien/expose-freigaben", "path": "06-immobilien/expose-freigaben.md", "id": "REALTY-EXPOSE-001", "content_type": "task", "module": "Immobilien", "platforms": ["Web"], "roles": ["Interessenten", "G\u00e4ste", "Makler"], "status": "reviewed", "summary": "Gesch\u00fctzte Expos\u00e9-Freigabe best\u00e4tigen und das bereitgestellte Dokument herunterladen.", "products": ["insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["REALTY-EXPOSE-GUEST"]}, {"title": "Immobilienmodul konfigurieren", "url": "https://insidecrm.de/docs/handbuch/immobilien/konfiguration", "path": "06-immobilien/immobilien-konfigurieren.md", "id": "REAL-CONFIG-001", "content_type": "feature", "module": "Immobilienadministration", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Objektfelder, Status, Medienvorgaben, Historie und Portalzug\u00e4nge verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-FIELDS", "REALTY-DOCUMENTS", "REALTY-IMAGES", "REALTY-HISTORY", "REALTY-PORTALS", "REALTY-STATUSES"]}, {"title": "Immobilien", "url": "https://insidecrm.de/docs/handbuch/immobilien", "path": "06-immobilien/index.md", "id": "category-immobilien", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Immobilienobjekte und Maklerbuch im fachlichen Zusammenhang nutzen.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Maklerbuch f\u00fchren", "url": "https://insidecrm.de/docs/handbuch/immobilien/maklerbuch", "path": "06-immobilien/maklerbuch.md", "id": "REAL-MAKLERBUCH-001", "content_type": "feature", "module": "Maklerbuch", "platforms": ["Web"], "roles": ["Makler", "Backoffice", "Teamleitungen"], "status": "reviewed", "summary": "Immobilienbezogene Aktivit\u00e4ten chronologisch erfassen und auswerten.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-MAKLERBUCH"]}, {"title": "Objekte anlegen und bearbeiten", "url": "https://insidecrm.de/docs/handbuch/immobilien/objekte", "path": "06-immobilien/objekte.md", "id": "REAL-OBJECT-001", "content_type": "feature", "module": "Immobilienobjekte", "platforms": ["Web"], "roles": ["Makler", "Backoffice"], "status": "reviewed", "summary": "Immobilienobjekte mit Stammdaten, Medien, Dokumenten und Portalstatus pflegen.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-PROPERTIES"]}, {"title": "Mobile Arbeitsansichten", "url": "https://insidecrm.de/docs/handbuch/mobile-apps/funktionen", "path": "07-mobile-apps/funktionen.md", "id": "MOBILE-WORKSPACE-001", "content_type": "task", "module": "Mobile Apps", "platforms": ["Android", "iOS"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Heute-Ansicht, Inbox und globale Suche auf Android und iOS sicher nutzen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["CORE-TODAY", "CORE-INBOX", "CRM-GLOBAL-SEARCH"]}, {"title": "Mobile Apps", "url": "https://insidecrm.de/docs/handbuch/mobile-apps", "path": "07-mobile-apps/index.md", "id": "MOBILE-APPS-001", "content_type": "guide", "module": "Mobile Apps", "platforms": ["iOS", "Android"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Inside auf iOS und Android sicher und produktiv verwenden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Mobile Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "KI und Automatisierung", "url": "https://insidecrm.de/docs/handbuch/ki-und-automatisierung", "path": "08-ki-und-automatisierung/index.md", "id": "AI-ASSISTANT-001", "content_type": "feature", "module": "KI-Unterst\u00fctzung", "platforms": ["Web", "iOS", "Android"], "roles": ["Alle berechtigten Benutzer"], "status": "reviewed", "summary": "KI-Unterst\u00fctzung nachvollziehbar und kontrolliert einsetzen.", "products": ["insidecrm"], "owner": "Inside Platforms AI Team", "last_verified": "2026-08-16", "task_ids": ["AI-ASSISTANT"]}, {"title": "Administration", "url": "https://insidecrm.de/docs/handbuch/administration", "path": "09-administration/index.md", "id": "category-administration", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Benutzer, Workspaces und fachliche Einstellungen verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "insideCRM verwalten", "url": "https://insidecrm.de/docs/handbuch/administration/insidecrm", "path": "09-administration/insidecrm-verwaltung.md", "id": "ADMIN-CRM-001", "content_type": "feature", "module": "Management", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Benutzer, Nutzung, API-Schl\u00fcssel und zentrale Einstellungen in insideCRM verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["ADMIN-CRM-OVERVIEW", "ADMIN-CRM-USERS", "ADMIN-CRM-API-KEYS", "ADMIN-CRM-SETTINGS"]}, {"title": "Rollen und Berechtigungen", "url": "https://insidecrm.de/docs/handbuch/berechtigungen", "path": "10-berechtigungen/index.md", "id": "permissions-reference", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Sichtbarkeit und erlaubte Aktionen anhand von Rollen nachvollziehen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Security Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Abrechnung, API und Integrationen pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/abrechnung-und-api", "path": "11-fehlerbehebung/abrechnung-und-api.md", "id": "troubleshooting-billing-api", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Lizenzen, Rechnungen, Zahlungen und Integrationsfehler ohne riskante Wiederholungen eingrenzen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "CRM und Immobilien pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/crm-und-immobilien", "path": "11-fehlerbehebung/crm-und-immobilien.md", "id": "troubleshooting-crm-realestate", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Leads, Kunden, Deals, Objekte, Portale, Expos\u00e9s und Maklerbuch gezielt diagnostizieren.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Dateien, Freigaben und Passwortsafe pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/dateien-und-passwortsafe", "path": "11-fehlerbehebung/dateien-und-passwortsafe.md", "id": "troubleshooting-files-vault", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Uploads, Vorschau, Freigabelinks, Papierkorb und verschl\u00fcsselte Safes sicher pr\u00fcfen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Echtzeit, Telefonie und Meetings pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/echtzeit-telefonie-und-meetings", "path": "11-fehlerbehebung/echtzeit-telefonie-und-meetings.md", "id": "troubleshooting-realtime-calls", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Messenger, Inbox, Pr\u00e4senz, Audio, Video und Meetingzug\u00e4nge systematisch pr\u00fcfen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Fehlerbehebung", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung", "path": "11-fehlerbehebung/index.md", "id": "troubleshooting-hub", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Probleme systematisch eingrenzen und mit hilfreichen Angaben melden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "E-Mail und Kalender pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/mail-und-kalender", "path": "11-fehlerbehebung/mail-und-kalender.md", "id": "troubleshooting-mail-calendar", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Kontoverbindungen, Synchronisierung, Versand, Termine und Einladungen sicher diagnostizieren.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Zugang, Arbeitsbereich und Berechtigungen pr\u00fcfen", "url": "https://insidecrm.de/docs/handbuch/fehlerbehebung/zugang-und-berechtigungen", "path": "11-fehlerbehebung/zugang-und-berechtigungen.md", "id": "troubleshooting-access-permissions", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Anmeldung, MFA, Mandantenauswahl und fehlende Funktionen systematisch eingrenzen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Rechtliches und Datenschutz", "url": "https://insidecrm.de/docs/handbuch/rechtliches", "path": "12-rechtliches/index.md", "id": "legal-reference", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Offizielle Vertrags-, Datenschutz- und Anbieterinformationen zentral bei insidePlatforms finden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Legal Operations", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Profil, Rechnungen und Lizenzen verwalten", "url": "https://insidecrm.de/docs/handbuch/abrechnung-und-lizenzen/abrechnung-verwalten", "path": "13-abrechnung-und-lizenzen/abrechnung-verwalten.md", "id": "SALES-BILLING-001", "content_type": "task", "module": "Vertriebsportal", "platforms": ["Web"], "roles": ["Kunden", "Administratoren", "Buchhaltung"], "status": "reviewed", "summary": "Organisationen pr\u00fcfen, Rechnungen exportieren sowie Lizenzen und Zahlungsmethoden kontrolliert \u00e4ndern.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["SALES-PROFILE", "SALES-INVOICES", "SALES-LICENSES"]}, {"title": "Vertriebsportal und Produktzugang", "url": "https://insidecrm.de/docs/handbuch/abrechnung-und-lizenzen/vertriebsportal", "path": "13-abrechnung-und-lizenzen/vertriebsportal.md", "id": "SALES-PORTAL-001", "content_type": "task", "module": "Vertriebsportal", "platforms": ["Web"], "roles": ["Interessenten", "Kunden"], "status": "reviewed", "summary": "Produktinformationen finden, Portalkonto absichern und eine Plattform starten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-25", "task_ids": ["SALES-DISCOVER", "SALES-ACCESS", "SALES-PLATFORM-HUB"]}, {"title": "API und Integrationen", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen/api-und-integrationen", "path": "14-system-und-schnittstellen/api-und-integrationen.md", "id": "platform-api-integrations", "content_type": "reference", "module": "Platform API", "platforms": ["Web", "API"], "roles": ["Administratoren", "Integratoren", "Support"], "status": "reviewed", "summary": "API-Einstiege, Authentifizierung, Mandantenkontext, Webhooks und sichere Diagnose verwenden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Betrieb, Wartung und Supportweg", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen/betrieb-und-support", "path": "14-system-und-schnittstellen/betrieb-und-support.md", "id": "platform-operations-and-support", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "St\u00f6rungen qualifiziert melden, Wartung von Fehlern unterscheiden und sichere Diagnosedaten zusammenstellen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Support Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "System und Schnittstellen", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen", "path": "14-system-und-schnittstellen/index.md", "id": "category-system-und-schnittstellen", "content_type": "category", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Backend-Module, APIs, Integrationen und technische Betriebsgrenzen nachvollziehen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Systemanforderungen und Browser", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen/systemanforderungen-und-browser", "path": "14-system-und-schnittstellen/systemanforderungen-und-browser.md", "id": "platform-system-requirements", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Unterst\u00fctzte Browser, Ger\u00e4tevoraussetzungen und lokale Pr\u00fcfungen f\u00fcr einen zuverl\u00e4ssigen Betrieb.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Versionen und bekannte Einschr\u00e4nkungen", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen/versionen-und-einschraenkungen", "path": "14-system-und-schnittstellen/versionen-und-einschraenkungen.md", "id": "platform-versions-and-limitations", "content_type": "reference", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "\u00c4nderungen sicher einordnen, Versionsangaben erfassen und bekannte Grenzen von St\u00f6rungen unterscheiden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Feature-Index", "url": "https://insidecrm.de/docs/handbuch/feature-index", "path": "feature-index.md", "id": "feature-index", "content_type": "overview", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Zentraler Index aller dokumentierten und zur Inventur vorgesehenen Funktionen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": []}, {"title": "Das insideCRM-Handbuch", "url": "https://insidecrm.de/docs/", "path": "start.md", "id": "docs-start", "content_type": "overview", "module": null, "platforms": [], "roles": [], "status": "reviewed", "summary": "Einstieg und Orientierung im Nutzerhandbuch f\u00fcr insideCRM.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Was m\u00f6chtest du erledigen?", "url": "https://insidecrm.de/docs/handbuch/aufgaben", "path": "task-index.md", "id": "task-index", "content_type": "overview", "module": null, "platforms": ["Web", "Android", "iOS"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Aufgabenorientierter Einstieg in alle wichtigen Arbeitsabl\u00e4ufe.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Vollst\u00e4ndiges Funktionsinventar", "url": "https://insidecrm.de/docs/handbuch/funktionsinventar", "path": "application-feature-inventory.md", "id": "application-inventory", "content_type": "inventory", "module": null, "platforms": [], "roles": [], "status": "generated", "summary": "Automatisch erzeugte \u00dcbersicht aller Module und Routen.", "products": ["insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}, {"title": "Backend-Modulinventar", "url": "https://insidecrm.de/docs/handbuch/system-und-schnittstellen/backend-module", "path": "14-system-und-schnittstellen/backend-module-inventory.md", "id": "backend-module-inventory", "content_type": "inventory", "module": "platform.backend", "platforms": ["Web", "API"], "roles": [], "status": "generated", "summary": "Automatisch gepr\u00fcfte \u00dcbersicht der Backend-Module und API-Routengruppen.", "products": ["insidecrm"], "owner": "Inside Platforms Engineering Team", "last_verified": "2026-09-02", "task_ids": []}]