[{"title": "Dashboard und Arbeitsinbox", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/dashboard", "path": "01-arbeitsplatz/dashboard-und-arbeitsinbox.md", "id": "CORE-WORKSPACE-001", "content_type": "feature", "module": "Arbeitsplatz", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Den pers\u00f6nlichen Tages\u00fcberblick \u00f6ffnen und direkt in anstehende Arbeit wechseln.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-DASHBOARD-OVERVIEW"]}, {"title": "Profil, Passwort und Benachrichtigungen", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/konto", "path": "01-arbeitsplatz/konto-und-benachrichtigungen.md", "id": "CORE-ACCOUNT-001", "content_type": "feature", "module": "Benutzerkonto", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Stammdaten, Zugangsschutz und Benachrichtigungskan\u00e4le einstellen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-ACCOUNT-PROFILE", "CORE-ACCOUNT-PASSWORD", "CORE-ACCOUNT-NOTIFICATIONS"]}, {"title": "Pers\u00f6nliche Kontakte", "url": "https://insidecrm.de/docs/handbuch/arbeitsplatz/persoenliche-kontakte", "path": "01-arbeitsplatz/persoenliche-kontakte.md", "id": "CORE-CONTACTS-001", "content_type": "feature", "module": "Kontakte", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Kontakte suchen, pflegen und f\u00fcr Kommunikation verwenden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CORE-CONTACTS-MANAGE"]}, {"title": "Kunden verwalten", "url": "https://insidecrm.de/docs/handbuch/crm/kunden", "path": "02-crm/kunden.md", "id": "CRM-CUSTOMER-001", "content_type": "feature", "module": "Kunden", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Kundendaten anlegen, filtern, bearbeiten und f\u00fcr Folgeprozesse verwenden.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-CUSTOMERS-MANAGE"]}, {"title": "Leads", "url": "https://insidecrm.de/docs/handbuch/crm/leads", "path": "02-crm/leads/index.md", "id": "CRM-LEAD-003", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Interessenten erfassen, qualifizieren, verkn\u00fcpfen und konvertieren.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-LIST"]}, {"title": "Lead anlegen", "url": "https://insidecrm.de/docs/handbuch/crm/leads/lead-anlegen", "path": "02-crm/leads/lead-anlegen.md", "id": "CRM-LEAD-001", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Einen neuen Interessenten als Lead im CRM erfassen.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-CREATE"]}, {"title": "Lead konvertieren", "url": "https://insidecrm.de/docs/handbuch/crm/leads/lead-konvertieren", "path": "02-crm/leads/lead-konvertieren.md", "id": "CRM-LEAD-004", "content_type": "feature", "module": "Leads", "platforms": ["Web"], "roles": ["Vertrieb", "Backoffice"], "status": "reviewed", "summary": "Einen qualifizierten Lead in die weitere Kundenbearbeitung \u00fcberf\u00fchren.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-LEADS-CONVERT"]}, {"title": "Opportunities und Deals", "url": "https://insidecrm.de/docs/handbuch/crm/opportunities", "path": "02-crm/opportunities-und-deals.md", "id": "CRM-OPPORTUNITY-001", "content_type": "feature", "module": "Opportunities", "platforms": ["Web"], "roles": ["Vertrieb", "Vertriebsleitung"], "status": "reviewed", "summary": "Verkaufschancen erfassen, in der Pipeline steuern und Statusmodelle verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["CRM-OPPORTUNITIES-MANAGE", "CRM-OPPORTUNITIES-STATUSES"]}, {"title": "Anrufe und Nachbereitung", "url": "https://insidecrm.de/docs/handbuch/kommunikation/anrufe", "path": "03-kommunikation/anrufe.md", "id": "COM-CALLS-001", "content_type": "feature", "module": "Telefonie", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Ein- und ausgehende Anrufe bearbeiten, dokumentieren und Wiedervorlagen planen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-CALLS"]}, {"title": "E-Mail und Mailkonten", "url": "https://insidecrm.de/docs/handbuch/kommunikation/e-mail", "path": "03-kommunikation/e-mail-und-mailkonten.md", "id": "COM-MAIL-001", "content_type": "feature", "module": "E-Mail", "platforms": ["Web"], "roles": ["Benutzer", "Administratoren"], "status": "reviewed", "summary": "Postf\u00e4cher verbinden, Nachrichten verwalten und E-Mails aus Inside senden.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-MAILBOX", "COMM-MAIL-ACCOUNTS", "COMM-MAIL-TEMPLATES", "COMM-MAIL-FREE-TEXTS"]}, {"title": "Kalender und Termine", "url": "https://insidecrm.de/docs/handbuch/kommunikation/kalender", "path": "03-kommunikation/kalender-und-termine.md", "id": "COM-CALENDAR-001", "content_type": "feature", "module": "Kalender", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Termine und Aufgaben planen, Teilnehmer koordinieren und Kalenderdaten austauschen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-CALENDAR"]}, {"title": "Messenger", "url": "https://insidecrm.de/docs/handbuch/kommunikation/chat", "path": "03-kommunikation/messenger.md", "id": "COM-CHAT-001", "content_type": "feature", "module": "Messenger", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Interne Unterhaltungen \u00f6ffnen, Nachrichten austauschen und Anh\u00e4nge teilen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["COMM-MESSENGER"]}, {"title": "Aufgaben planen und abschlie\u00dfen", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/aufgaben", "path": "04-aufgaben-und-tickets/aufgaben.md", "id": "WORK-TASKS-001", "content_type": "feature", "module": "Aufgaben", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Pers\u00f6nliche Aufgaben erfassen, terminieren, sortieren und abschlie\u00dfen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TASKS"]}, {"title": "Tickets bearbeiten und organisieren", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/tickets", "path": "04-aufgaben-und-tickets/tickets.md", "id": "WORK-TICKETS-001", "content_type": "feature", "module": "Tickets", "platforms": ["Web"], "roles": ["Bearbeiter", "Teamleitungen"], "status": "reviewed", "summary": "Tickets in Liste, Board und Projekten erstellen, zuweisen und nachverfolgen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TICKETS", "WORK-TICKET-PROJECTS"]}, {"title": "Ticketsystem konfigurieren", "url": "https://insidecrm.de/docs/handbuch/aufgaben-und-tickets/konfiguration", "path": "04-aufgaben-und-tickets/ticketsystem-konfigurieren.md", "id": "WORK-TICKETS-002", "content_type": "feature", "module": "Ticketadministration", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Status, Typen, Priorit\u00e4ten, Kategorien und Custom Fields f\u00fcr Tickets verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["WORK-TICKET-SETTINGS", "WORK-TICKET-STATUSES", "WORK-TICKET-TYPES", "WORK-TICKET-PRIORITIES", "WORK-TICKET-FIELDS", "WORK-TICKET-CATEGORIES"]}, {"title": "Dateien und Ordner verwalten", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente/dateien", "path": "05-dateien-und-dokumente/dateien-verwalten.md", "id": "FILES-WORKSPACE-001", "content_type": "feature", "module": "Dateien", "platforms": ["Web"], "roles": ["Alle Benutzer"], "status": "reviewed", "summary": "Workspace-Dateien hochladen, suchen, versionieren, verschieben und wiederherstellen.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CONTENT-FILES"]}, {"title": "Passwortsafe verwenden", "url": "https://insidecrm.de/docs/handbuch/dateien-und-dokumente/passwortsafe", "path": "05-dateien-und-dokumente/passwortsafe.md", "id": "FILES-VAULT-001", "content_type": "feature", "module": "Passwortsafe", "platforms": ["Web"], "roles": ["Benutzer", "Safe-Administratoren"], "status": "reviewed", "summary": "Private und gemeinsame Zugangsdaten clientseitig verschl\u00fcsselt verwalten.", "products": ["insidebase", "insidecrm"], "owner": "Inside Platforms Product Team", "last_verified": "2026-08-16", "task_ids": ["CONTENT-PASSWORD-SAFE"]}, {"title": "Immobilienmodul konfigurieren", "url": "https://insidecrm.de/docs/handbuch/immobilien/konfiguration", "path": "06-immobilien/immobilien-konfigurieren.md", "id": "REAL-CONFIG-001", "content_type": "feature", "module": "Immobilienadministration", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Objektfelder, Status, Medienvorgaben, Historie und Portalzug\u00e4nge verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-FIELDS", "REALTY-DOCUMENTS", "REALTY-IMAGES", "REALTY-HISTORY", "REALTY-PORTALS", "REALTY-STATUSES"]}, {"title": "Maklerbuch f\u00fchren", "url": "https://insidecrm.de/docs/handbuch/immobilien/maklerbuch", "path": "06-immobilien/maklerbuch.md", "id": "REAL-MAKLERBUCH-001", "content_type": "feature", "module": "Maklerbuch", "platforms": ["Web"], "roles": ["Makler", "Backoffice", "Teamleitungen"], "status": "reviewed", "summary": "Immobilienbezogene Aktivit\u00e4ten chronologisch erfassen und auswerten.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-MAKLERBUCH"]}, {"title": "Objekte anlegen und bearbeiten", "url": "https://insidecrm.de/docs/handbuch/immobilien/objekte", "path": "06-immobilien/objekte.md", "id": "REAL-OBJECT-001", "content_type": "feature", "module": "Immobilienobjekte", "platforms": ["Web"], "roles": ["Makler", "Backoffice"], "status": "reviewed", "summary": "Immobilienobjekte mit Stammdaten, Medien, Dokumenten und Portalstatus pflegen.", "products": ["insidecrm"], "owner": "Inside Platforms Real Estate Team", "last_verified": "2026-08-16", "task_ids": ["REALTY-PROPERTIES"]}, {"title": "KI und Automatisierung", "url": "https://insidecrm.de/docs/handbuch/ki-und-automatisierung", "path": "08-ki-und-automatisierung/index.md", "id": "AI-ASSISTANT-001", "content_type": "feature", "module": "KI-Unterst\u00fctzung", "platforms": ["Web", "iOS", "Android"], "roles": ["Alle berechtigten Benutzer"], "status": "reviewed", "summary": "KI-Unterst\u00fctzung nachvollziehbar und kontrolliert einsetzen.", "products": ["insidecrm"], "owner": "Inside Platforms AI Team", "last_verified": "2026-08-16", "task_ids": ["AI-ASSISTANT"]}, {"title": "insideCRM verwalten", "url": "https://insidecrm.de/docs/handbuch/administration/insidecrm", "path": "09-administration/insidecrm-verwaltung.md", "id": "ADMIN-CRM-001", "content_type": "feature", "module": "Management", "platforms": ["Web"], "roles": ["Administratoren"], "status": "reviewed", "summary": "Benutzer, Nutzung, API-Schl\u00fcssel und zentrale Einstellungen in insideCRM verwalten.", "products": ["insidecrm"], "owner": "Inside Platforms CRM Team", "last_verified": "2026-08-16", "task_ids": ["ADMIN-CRM-OVERVIEW", "ADMIN-CRM-USERS", "ADMIN-CRM-API-KEYS", "ADMIN-CRM-SETTINGS"]}]